Dear Les Schwab,
Thank you very much for reimbursing the incurred costs we racked up during the great wheel/tire saga of 2013. You didn't have to reimburse us (although, I really hoped you would) but we applaud your-dare I say *pwnge- customer service skills. I do apologize for my harsh works spoken previously this month, I was more than frustrated. Thank you for responding to our need, correcting your error and rebuilding my faith in your organization.
Sincerely,
Cross Country Traveler
*pwnge=really good
Thank you very much for reimbursing the incurred costs we racked up during the great wheel/tire saga of 2013. You didn't have to reimburse us (although, I really hoped you would) but we applaud your-dare I say *pwnge- customer service skills. I do apologize for my harsh works spoken previously this month, I was more than frustrated. Thank you for responding to our need, correcting your error and rebuilding my faith in your organization.
Sincerely,
Cross Country Traveler
*pwnge=really good
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